Product Strategy
Work that I have seen through the whole design process, from discovery, design, and testing. All pieces are real products that shipped to users.
Customer Research
Research and testing projects related to design efforts. All pieces were part of improving experiences or understanding our customers better.
Design Leadership & OPS
Initiatives to help the design and product team operate in a more efficient and scalable way, enabling ICβs to thrive and leadership to monitor and enable them.